Privacy Policy

Introduction

At Evian Care, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using our services, you consent to the collection and use of your information as outlined in this policy.

Information We Collect

We collect various types of information to provide you with the best possible service experience, including:

  • Personal Information: This includes your name, email address, phone number, and other contact details. This information is used solely for providing services, managing your account, and communicating with you.
  • Usage Data: We may collect data on how our services are accessed and used, including your IP address, browser type, device information, and other diagnostic data to enhance the performance of our services.

Information Collection and Use

Your personal information is collected to provide services, communicate with you, and manage your account. We do not sell or share your personal information with third parties for marketing purposes. We use your information only to improve your experience and fulfill the services you have requested.

Mobile Information and Text Messaging

Your mobile information, including phone numbers and any SMS communication data, is kept private. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data exclude text messaging originator opt-in data and consent; this information will not be shared with third parties under any circumstances.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us understand your preferences and improve the performance and functionality of our services. You have the option to refuse cookies, but this may limit your use of certain features of our services.

How We Use Your Information

We may use your personal information to:

  • Provide, maintain, and improve our services.
  • Communicate with you regarding your account, services, or technical support.
  • Ensure compliance with legal obligations and enforce our terms and policies.

We do not share your information with third parties, except as required by law or to protect the rights and safety of our company, users, or the public.

Opting Out of Marketing and Promotional Communications

If you no longer wish to receive marketing or promotional communications, you can unsubscribe at any time by replying “STOP” or “UNSUBSCRIBE” to any SMS messages we send. You may also contact us directly through our website’s contact form. Despite opting out of marketing messages, we may still communicate with you regarding service-related matters, such as account updates, security alerts, or service requests that are necessary for managing your account.

Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us through the contact information provided at the end of this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our services after changes to the policy constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].